Insurance companies in UAE do unfortunately not insure IT goods for hire. In-room therefore reserves the right to hold a security deposit until the equipment is returned undamages.

In-room.com utilse, Stripe, a global e-commerce payment provider for all transactions including the security deposit.

Please allow for some days for the clearance of the held amount. Kindly note the refund is subject to the exchange rate applicable on the date of refund, so the refunded amount may be slightly higher or lower than the initially held amount.

We kindly ask for your understading of this practise

For further infromation, we refer to our T&C's