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Compatibility & Set-up

Compatibility:

Normally there should be no compatibility issues.

Just connect your laptop through either the USB-C or HDMI port (cables included)

Laptop users
We recommend the latest updates have been done.
Windows 10 or higher - the system detects and automatically installs the required drivers automatically.
If the drivers can not be automatically installes - see FAQ for installation guide

MAC OS users
The drivers needs to be installed manually, please see FAQ for installation guide

Set-up:

  1. Connect the HDMI or USB-C cable
  2. Connect the power cable to the unit and the wall socket
  3. Both the laptop and the monitor screen should now be operational and you can select mirror or multiple* view as you please. *For Mac users see below

Laptop Multiple Monitor set-up:

To select how the monitors are displayed follow the following guidelines

Connect Your Monitors:

  • Ensure that your cables are properly connected to your PC or dock.
  • If you’re using a wireless display adapter, connect it to an HDMI port on newer TVs and then wirelessly connect your PC to it

Identify and Arrange Displays:

  • When Windows detects more than one display, you’ll see an option to rearrange them.
  • To identify a display, go to Settings > System > Display > Identify. A number will appear on the screen of the display it’s assigned to.
  • If a connected display isn’t showing up, select Detect under Multiple displays in the same settings page.
  • Arrange your displays by dragging them to the desired positions. Select Apply when you’re satisfied with the layout.

Change Display Options:

  • Adjust settings like resolution, screen layout, and more.
  • To see available options, go to Settings > System > Display.
  • Change the display orientation under Scale & layout.
  • Press Windows logo key + P to choose how you want to use your displays:

MAC Multiple Monitor set-up:

To select how the monitors are displayed follow the following guidelines

Identify Your Mac’s Video Ports:

  • First, determine what type of video ports your Mac has. Here are the common ones:
  • USB-C (Thunderbolt 3, Thunderbolt / USB 4, and Thunderbolt 4)
  • Thunderbolt and Thunderbolt 2
  • Mini DisplayPort
  • HDMI

Check How Many Displays Your Mac Supports:

The number of displays your Mac can handle depends on its model:

  • Mac computers with the Apple M1 Chip: You can connect a single external display.
  • Mac computers with Thunderbolt 3 (USB-C): You can connect a single display to each port. If you daisy-chain Thunderbolt devices, the display must be the last device in the chain.
  • Mac computers with Mini DisplayPort: You can connect up to two displays.
  • Mac computers with Thunderbolt or Thunderbolt 2: You can also connect up to two displays.

Configure Your Displays

  • Connect your external displays to your Mac.
  • Go to Apple menu > System Preferences > Displays.
  • Click the Arrangement tab.
  • You’ll see a diagram showing all detected displays. Click and hold on a display to show a red outline on the corresponding monitor.
  • Choose how you want to use your displays:
  • Mirror: Show your entire desktop on each display.
  • Extend: Use two or more displays as an extended desktop.